Transport Chat Air Transat – Everything You Need to Know About the Canadian Airline

Welcome to our transport chat about Air Transat! If you’re planning a trip and considering flying with this Canadian airline, you’ve come to the right place. In this article, we will provide you with all the important information you need to know before booking your flight with Air Transat.

Air Transat is a popular choice for travelers who are looking for affordable and convenient flights. With a wide network of destinations and a reputation for providing excellent customer service, Air Transat has become one of the leading airlines in Canada. Whether you’re traveling for business or pleasure, Air Transat offers a range of options to suit your needs.

When it comes to booking your flight, you can choose from a variety of cabin classes, including Economy Class, Club Class, and Option Plus. Each class offers its own set of amenities and services, so you can customize your travel experience according to your preferences and budget. Additionally, Air Transat offers a flexible booking policy that allows you to make changes to your reservation if needed.

During your flight, you can expect to enjoy a comfortable and enjoyable experience. Air Transat’s fleet of aircraft is modern and well-maintained, ensuring that you can travel with peace of mind. The airline also offers a selection of in-flight entertainment options, so you can stay entertained throughout your journey. Whether you want to catch up on the latest movies or listen to your favorite music, Air Transat has got you covered.

About Air Transat

Air Transat is a Canadian leisure airline founded in 1986. It is a subsidiary of Transat A.T. Inc., and it is headquartered in Montreal, Quebec. The airline operates scheduled and charter flights to over 60 destinations in more than 25 countries.

With a fleet of over 40 aircraft, Air Transat provides comfortable and reliable air transport to millions of passengers each year. The airline offers a range of services and amenities, including in-flight entertainment, complimentary meals and beverages, and spacious seating options.

As part of its commitment to sustainable travel, Air Transat has implemented various initiatives to reduce its environmental impact. This includes investing in fuel-efficient aircraft, implementing waste reduction and recycling programs, and supporting local communities through philanthropic efforts.

Whether you’re traveling for business or pleasure, Air Transat strives to provide a pleasant and enjoyable travel experience. The airline’s friendly and knowledgeable staff are always available to assist you with any questions or concerns via chat, phone, or in person at their customer service counter.


Air Transat is a popular choice for travelers looking to explore a variety of destinations. With a wide range of flights available, you can easily reach your desired location with this reliable transport option.

Destination Country
Toronto Canada
Montreal Canada
Paris France
London United Kingdom
Mexico City Mexico
Cancun Mexico
Punta Cana Dominican Republic
Varadero Cuba

These are just a few of the many destinations that Air Transat can take you to. Whether you’re looking for a tropical beach getaway or a cultural city experience, this transport option has you covered. Check their website for a full list of destinations and start planning your next adventure with Air Transat.

Flight Experience

When you book a flight with Air Transat, you can expect a top-notch flight experience from start to finish.

During your flight, you will be able to chat with our friendly and professional air transport staff, who are dedicated to providing you with excellent customer service. Whether you have a question, need assistance, or simply want to chat about your travel experiences, our team is there to ensure your flight is enjoyable and comfortable.

Our planes are equipped with modern amenities to enhance your in-flight experience. From spacious seating, in-flight entertainment systems, and delicious onboard meals, we strive to make your journey as pleasant as possible.

As an Air Transat passenger, you’ll also have access to our transport services, including shuttle buses to and from the airport, making it easier for you to travel to your destination once you arrive.

Overall, we aim to provide you with a seamless and enjoyable air transport experience. From the moment you step onto our planes to the time you reach your destination, we want to ensure that your flight with Air Transat is a memorable one.

Baggage Policy

When it comes to baggage, Air Transat has you covered. Whether you’re traveling for business or pleasure, it’s important to know the airline’s baggage policy before you pack your bags. Here’s everything you need to know:

  • Carry-On Baggage: Each passenger is allowed one carry-on bag, along with one personal item such as a purse or laptop bag. The carry-on bag must not exceed the dimensions of 23 cm x 40 cm x 51 cm and should weigh no more than 10 kg.
  • Checked Baggage: The number of checked bags allowed depends on the destination and fare class. Economy class passengers are typically allowed one free checked bag weighing up to 23 kg. Premium class passengers may be allowed two free checked bags, each weighing up to 32 kg.
  • Oversized and Overweight Baggage: If your baggage exceeds the weight or size limits, additional fees may apply. It’s important to check with Air Transat for specific details and restrictions.
  • Sports Equipment: Air Transat allows a range of sports equipment, including skis, golf clubs, and surfboards. However, fees may apply for transporting these items.

Remember to pack your belongings in accordance with the airline’s baggage policy to avoid any surprises or additional charges at the airport. If you have any questions or need further information, feel free to chat with an Air Transat representative. Safe travels!

Booking Process

When it comes to booking your next vacation with Air Transat, the process is quick and easy. Whether you prefer to book online or chat with a customer service representative, Air Transat has you covered.

Online Booking

If you prefer the convenience of booking online, Air Transat’s website offers a simple and user-friendly booking interface. Simply visit their website, select your desired destination and travel dates, and choose from the available flights. You can also add any additional services, such as seat selection or travel insurance, during the booking process. Once you’ve made your selections, proceed to the checkout page to finalize your booking with a secure payment transaction.

Chat with a Representative

If you have any questions or need assistance during the booking process, Air Transat’s chat service is there to help. Simply click on the chat icon located on their website and you’ll be connected with a knowledgeable customer service representative. They can provide you with information on flight availability, pricing, and any special offers or promotions that may be available. The chat service is available during Air Transat’s operating hours, ensuring that you can receive real-time assistance at your convenience.

Whether you choose to book online or chat with a representative, Air Transat’s booking process is designed to make your travel planning experience seamless and stress-free. With their user-friendly website and dedicated customer service team, you can easily secure your next flight with Air Transat.

Seats and Cabin Classes

When flying with Air Transat, passengers have the option to choose different cabin classes, depending on their preferences and budget. The airline offers three different classes: Economy, Club Class, and Option Plus.

The Economy class is designed for passengers looking for an affordable air travel experience. These seats provide a comfortable and relaxed journey with standard amenities. Passengers in Economy class have access to in-flight entertainment, meals, and beverages during their flight.

For those seeking a more luxurious and premium flying experience, Air Transat offers Club Class. Passengers traveling in Club Class enjoy additional benefits such as priority boarding, extra legroom, and premium meals. The seats in Club Class are more spacious and comfortable, allowing passengers to relax and enjoy their journey.

Option Plus is another cabin class offered by Air Transat, providing an upgraded experience for Economy class passengers. Passengers who choose Option Plus enjoy extra legroom, advance seat selection, priority check-in, and a separate baggage allowance. This class is a great option for those who want added comfort and convenience during their flight.

No matter which cabin class passengers choose, Air Transat ensures a comfortable and enjoyable journey for all. Whether it’s an affordable air travel experience in Economy class, a premium experience in Club Class, or the added comfort of Option Plus, passengers can find the perfect option to suit their needs.

In-Flight Entertainment

During your air travel with Air Transat, you can enjoy a wide range of in-flight entertainment options to keep you entertained and occupied throughout your journey.

On-Demand Movies

One of the highlights of Air Transat’s in-flight entertainment is the extensive selection of on-demand movies. You can choose from a variety of genres such as action, comedy, drama, and more. Whether you want to catch up on the latest blockbusters or indulge in classic films, there is something for everyone.

TV Shows and Series

In addition to movies, Air Transat also offers a collection of popular TV shows and series. From thrilling dramas to hilarious sitcoms, you can binge-watch your favorite shows while flying at 30,000 feet. The extensive selection ensures that you won’t miss out on any of your beloved episodes.


If you’re a music lover, Air Transat has you covered with a wide range of musical options. You can tune in to your favorite tunes across different genres, including pop, rock, classical, and more. Sit back, relax, and enjoy the beats as you soar through the air.


Air Transat knows that flying can sometimes be a lengthy journey, which is why they offer a range of exciting games to keep you entertained. Whether you prefer puzzles, strategy games, or action-packed adventures, there is something to suit every gamer’s preference.

With Air Transat’s in-flight entertainment options, your journey will fly by as you immerse yourself in a world of movies, TV shows, music, and games.

Dining Options

When flying with Air Transat, you can enjoy a variety of dining options to satisfy your hunger during the journey. Whether you prefer a light snack or a full meal, they have something for everyone.

The airline offers a complimentary meal or snacks, depending on the duration of the flight. On shorter flights, you can expect to receive a snack and non-alcoholic beverages. For longer flights, a full meal will be provided, along with a selection of beverages, including alcoholic options.

Air Transat takes pride in offering a range of meal options to cater to different dietary preferences and restrictions. You can request special meals such as vegetarian, gluten-free, or kosher meals at the time of booking or by contacting their customer service.

In addition to the complimentary meals, Air Transat also offers a buy-on-board service for those who want additional food and beverages during the flight. The buy-on-board menu features a variety of items including sandwiches, salads, snacks, and alcoholic beverages.

If you have any specific dietary requirements or preferences, it is recommended to inform Air Transat in advance so they can accommodate your needs. They strive to provide a pleasant dining experience for all passengers.

Flight Duration Meal Options
Short flights Snack and non-alcoholic beverages
Long flights Full meal and selection of beverages

With Air Transat, you can enjoy a satisfying dining experience while traveling to your destination. Whether you choose the complimentary meals or opt for the buy-on-board service, you can rest assured that your hunger will be taken care of during the journey.

Airline Alliances

When it comes to air travel, joining an airline alliance can offer numerous benefits for both airlines and passengers. These alliances are formed through a series of agreements between different airlines, aiming to provide seamless connectivity and enhanced services for travelers.

What are Airline Alliances?

An airline alliance is a partnership between two or more airlines that allows them to collaborate and cooperate on various aspects of their operations. This collaboration can include code-sharing, which involves two or more airlines sharing the same flight with their respective designator code. It also includes joint marketing initiatives, loyalty program integration, and coordinated scheduling to maximize efficiency.

One well-known airline alliance is the Air Transat alliance, which encompasses a number of major airlines from around the world. Through this alliance, Air Transat is able to offer an extensive network of destinations and seamless connections to its passengers.

Benefits of Airline Alliances

The main benefit of joining an airline alliance is the expanded network of destinations it offers. Passengers can benefit from more options and flexibility when it comes to booking flights, as they can access a wider range of destinations through a single booking.

Additionally, airline alliances often provide reciprocal benefits to passengers, such as the ability to earn and redeem frequent flyer miles across member airlines. This means that passengers can accumulate and use their miles on any airline within the alliance, making it easier to reach elite status or redeem rewards.

Another advantage of airline alliances is the seamless connectivity they provide. Passengers can experience smoother transfers between flights within the alliance, as airlines work together to minimize layovers and ensure efficient connections.

Furthermore, airline alliances often offer enhanced services for passengers, such as access to premium airport lounges, priority check-in, and baggage handling. These privileges can greatly improve the overall travel experience for frequent flyers.


Joining an airline alliance, like the Air Transat alliance, can greatly benefit both airlines and passengers. These partnerships allow for expanded networks, improved connectivity, and enhanced services, making air travel more convenient and enjoyable for all parties involved.

So, next time you chat about air travel, remember the advantages of airline alliances and how they can enhance your journey with Air Transat.

Loyalty Program

As a loyal customer of Air Transat, you have the opportunity to join our exclusive loyalty program. This program is designed to reward frequent flyers like you with a variety of benefits and perks.

How It Works

When you sign up for our loyalty program, you will be assigned a unique membership number. This number can be used to track your flight activity and accumulate points.

Every time you book a flight with Air Transat, you will earn points based on the distance traveled and the class of service. The more points you accumulate, the higher your loyalty status will be.


Our loyalty program offers a range of benefits, including:

  • Priority boarding
  • Complimentary upgrades
  • Extra baggage allowance
  • Lounge access
  • Exclusive discounts and promotions

In addition to these benefits, our loyalty program also provides you with access to a dedicated customer support team. They are available to assist you with any questions or concerns you may have related to your flights, rewards, or membership status.

Joining is Easy

Joining our loyalty program is simple and free. You can easily sign up online through our website or speak to one of our customer service representatives over the phone.

Once you have signed up, you will start earning points on your next flight with Air Transat. Start enjoying the benefits of our loyalty program today!

Special Assistance

At Air Transat, we understand that some passengers may require special assistance during their travels. We are committed to ensuring that all our passengers have a comfortable and safe journey. Whether you have a physical disability, a medical condition, or need assistance due to age, our dedicated staff is here to help.

Types of Special Assistance

We offer a range of services to accommodate the needs of our passengers. These include:

  • Wheelchair assistance: We provide wheelchair assistance for passengers who have difficulty walking long distances or navigating through the airport. Our staff will be happy to assist you with boarding and disembarking the aircraft.
  • Medical assistance: If you have a medical condition that requires special attention, please inform us at the time of booking. Our medical team will work with you to ensure that your journey is as comfortable as possible.
  • Visual or hearing impairment: Passengers with visual or hearing impairments can request special assistance such as Braille or audio announcements.
  • Traveling with a service animal: If you require a service animal to accompany you during your flight, please inform us in advance so that we can make the necessary arrangements.

How to Request Special Assistance

If you require special assistance, we recommend that you contact our Air Transat chat support or call our customer service team when making your reservation. This will allow us to better understand your needs and ensure that appropriate arrangements are made in advance.

During your flight, our cabin crew will also be available to provide any additional assistance you may require. Please do not hesitate to ask for help if needed.

At Air Transat, we are committed to providing a seamless and comfortable travel experience for all our passengers. If you have any questions or concerns regarding special assistance, please don’t hesitate to contact us. We are here to help!

Check-In Options

Air Transat offers several convenient check-in options to ensure a smooth and hassle-free travel experience. Passengers can choose the method that best suits their needs:

Online Check-In Passengers can check in online from the comfort of their own homes or while on the go. Online check-in is available starting 24 hours before the scheduled departure time and up to 1 hour prior to departure.
Mobile Check-In For added convenience, Air Transat also offers mobile check-in through their mobile app. Passengers can download the app and check in using their mobile devices.
Counter Check-In Passengers who prefer to check in at the airport can do so at Air Transat’s check-in counters. It is advised to arrive at the airport early to allow sufficient time for check-in procedures.
Self-Service Kiosks Air Transat provides self-service kiosks at select airports for passengers to check in independently. These kiosks offer a quick and efficient way to complete the check-in process.

Regardless of the check-in method chosen, passengers should ensure that they have their travel documents, including their valid passport and boarding pass, readily available. Adhering to the specified check-in times is also important to avoid any delays or issues.

Travel Documents

When traveling with Air Transat, it is important to ensure that you have all the necessary travel documents to avoid any travel disruptions or delays. Here are the essential travel documents that you will need:


Your passport is the most important travel document when traveling by air. Make sure that your passport is valid for at least six months beyond your intended departure date. It is also essential to check if the country you are traveling to requires you to have a visa.


If the country you are visiting requires a visa, you must obtain it before your trip. Make sure to check the specific visa requirements for your destination and start the visa application process well in advance to avoid any last-minute complications.

In addition to your passport and visa, here are some other travel documents that you may need:

  • Airline tickets: Make sure to have a printout or electronic copy of your airline tickets.
  • Boarding pass: You will need your boarding pass to access the aircraft. You can check-in online or at the airport, depending on your preference.
  • Travel insurance: It is always a good idea to have travel insurance to protect yourself from any unexpected events during your trip.
  • Driver’s license: If you plan to rent a car at your destination, you will need a valid driver’s license.
  • International driving permit: Some countries may require an international driving permit along with your driver’s license.
  • Health documents: Depending on your destination, you may need to carry health documents such as vaccination records or a medical certificate.

Remember to always double-check the travel document requirements before your trip as they may vary based on your destination and nationality. It is recommended to keep all your travel documents in a secure place and have digital copies as a backup.

By ensuring that you have all the necessary travel documents, you can have a smooth and stress-free journey with Air Transat.

Flight Cancellation and Delays

Flight cancellations and delays can be frustrating for air passengers. Air Transat understands the inconvenience this can cause and strives to provide timely information and assistance to affected passengers.

If your flight has been cancelled or delayed, it is important to stay informed about the situation. Air Transat’s customer service representatives are available 24/7 to provide updates and answer any questions through their online chat service. Simply visit the Air Transat website and click on the chat icon to connect with an agent.

When a flight is cancelled, Air Transat will make every effort to rebook affected passengers on the next available flight. Passengers may also be eligible for compensation or other benefits, depending on the circumstances of the cancellation.

Flight Delay Compensation

If your flight is delayed for a significant amount of time, Air Transat may provide compensation in accordance with applicable regulations. The amount of compensation will depend on the length of the delay and the jurisdiction in which the flight occurred.

It is important to note that not all flight delays will result in compensation. Some delays are caused by factors beyond the airline’s control, such as weather conditions or air traffic control issues. In these cases, Air Transat will endeavor to minimize the inconvenience to passengers and provide updates as soon as information becomes available.

Submitting a Compensation Claim

If you believe you are entitled to compensation due to a flight delay or cancellation, it is recommended to contact Air Transat’s customer service team through their online chat service. They will guide you through the claim process and provide any necessary documentation requirements.

Flight Delay Amount of Compensation
3-4 hours Varies by jurisdiction
5+ hours Varies by jurisdiction

It is important to keep in mind that compensation claims may take time to process, so it is recommended to submit your claim as soon as possible.

Air Transat is committed to providing excellent customer service and will do their best to assist passengers in the event of flight cancellations or delays. By staying informed and communicating with their customer service team, passengers can minimize the inconvenience and ensure a smoother travel experience.

Travel Tips

When flying with Air Transat, it’s important to prepare for your journey to ensure a smooth and enjoyable travel experience. Here are some helpful travel tips for your next trip:

1. Pack Light: Save yourself the hassle of lugging around heavy bags by packing light. Check the baggage policy of Air Transat before your flight to learn about the allowed weight and size limits for both checked and carry-on bags.
2. Arrive Early: Give yourself plenty of time to check-in, go through security, and board your flight. Arriving at the airport at least two hours before your scheduled departure time is recommended to avoid any last-minute rush.
3. Stay Connected: Stay connected with friends and family during your journey by taking advantage of Air Transat’s in-flight chat service. Use their chat feature to send messages to fellow passengers or even make new friends on your flight.
4. Stay Hydrated: Drink plenty of water during your flight to stay hydrated. The cabin air can be dry, so it’s important to drink water regularly to prevent dehydration. Air Transat also offers complimentary water onboard.
5. Dress Comfortably: Wear comfortable clothing and shoes for your flight. Opt for loose-fitting clothes and avoid wearing tight or restricting garments. This will help you feel more comfortable throughout your journey.
6. Stay Entertained: Bring some form of entertainment, such as a book, magazine, or a tablet, to keep yourself entertained during the flight. Air Transat also provides in-flight entertainment options, which you can enjoy on personal devices.
7. Follow Health Guidelines: Follow the health guidelines provided by Air Transat and relevant authorities, especially during the COVID-19 pandemic. This includes wearing a mask, practicing good hand hygiene, and maintaining social distancing whenever possible.
8. Stay Informed: Keep yourself updated with the latest travel advisories, flight status, and any travel requirements or restrictions. Check Air Transat’s website or contact their customer service for any necessary information.

By following these travel tips, you can ensure a comfortable and stress-free journey with Air Transat. Safe travels!

Pet Policy

When it comes to traveling with your furry friends, Air Transat has you covered. They have a pet policy in place that allows passengers to bring their pets on board the aircraft, ensuring a safe and comfortable journey for both the pets and their owners.

First and foremost, it’s important to note that Air Transat only accepts cats and dogs as pets for travel. Unfortunately, other animals, such as birds, reptiles, or rodents, are not permitted on their flights.

Requirements for Pets

In order to travel with your pet on Air Transat, there are a few requirements that need to be met. Your pet must:

  • Be at least 12 weeks old
  • Have all necessary vaccinations up to date, including rabies
  • Be in good health
  • Be properly secured in an airline-approved carrier for the duration of the flight

Booking Process

Prior to booking a flight, it is necessary to inform Air Transat that you will be traveling with a pet. It is important to note that there is a limited number of pets allowed on each flight, so it’s advised to make this arrangement as early as possible. There may also be an additional fee for traveling with a pet, which will be determined during the booking process.

When checking in at the airport, you will be required to present all necessary documents, including proof of vaccination and a health certificate issued by a veterinarian within the past 10 days.

During the flight, pets are not permitted to leave their carriers at any time. It is recommended to place absorbent material, such as puppy pads, inside the carrier to ensure cleanliness throughout the journey.

Lastly, it’s important to remember that each country has its own specific regulations regarding the transport of pets. It is the passenger’s responsibility to research and comply with any additional requirements before traveling with their pet.

Overall, Air Transat understands the importance of travel companionship, even for our four-legged friends. By following their pet policy, you can have peace of mind knowing that your pet will have a safe and enjoyable journey.

Contact Information

If you have any questions or need assistance, you can contact Air Transat through several channels:

  • Phone: Call Air Transat’s customer service at 1-877-TRANSAT (1-877-872-6728) for immediate support.
  • Website: Visit the Air Transat official website at for more information about flights, bookings, and other inquiries.
  • Chat: Chat with a customer service representative on Air Transat’s website by clicking on the chat icon located in the bottom right corner of the screen. This allows for real-time communication and quick assistance.
  • Social Media: Reach out to Air Transat through their official social media accounts on Facebook, Twitter, and Instagram. Direct messages or comments can be used to ask questions or seek help.
  • Email: Send an email to Air Transat’s customer service team at [email protected] for non-urgent inquiries or feedback.

Whichever method you choose, Air Transat is committed to providing excellent customer service and ensuring a smooth travel experience for all passengers.

Frequent Questions

1. How can I contact Air Transat for transport inquiries?

If you have any questions regarding transport, you can easily get in touch with Air Transat through their chat feature. Simply visit their website and look for the chat icon in the corner. Click on the icon and a chat window will open where you can ask your questions and get real-time assistance.

2. What kind of transport services does Air Transat offer?

Air Transat offers a wide range of transport services to cater to different needs. They provide both domestic and international flights to various destinations. Additionally, they also offer charter flights, vacation packages, and hotel bookings. Whether you are looking for a simple one-way ticket or an all-inclusive vacation package, Air Transat has got you covered.

3. How can I track my transport reservation with Air Transat?

Tracking your transport reservation with Air Transat is easy. After booking your flight or vacation package, you will receive a confirmation email with all the details. This email will usually contain a confirmation number or a booking reference, which you can use to track your reservation on Air Transat’s website. Simply enter the required information on the tracking page and you will be able to see the status of your reservation.

4. Can I make changes to my transport reservation with Air Transat?

Yes, you can make changes to your transport reservation with Air Transat, subject to their terms and conditions. Depending on the type of reservation and the fare rules, you may be able to make changes such as modifying your travel dates, upgrading your seat, or adding additional services. It is recommended to contact Air Transat directly or use their chat feature to inquire about the specific changes you wish to make and to understand any applicable fees or restrictions.

5. What happens if my transport flight with Air Transat is delayed?

In the event that your transport flight with Air Transat is delayed, the airline will generally make arrangements to minimize any inconvenience caused. They will provide updates about the delay and the new departure time. If the delay is significant or leads to a missed connection, Air Transat will usually offer alternative travel options or compensation, depending on the circumstances. It is best to stay updated through Air Transat’s website, their chat feature, or their customer service hotline for the latest information regarding your delayed flight.

  • Have more questions? Feel free to reach out to Air Transat through their chat feature for immediate assistance.
  • Remember to check Air Transat’s website for the most up-to-date information on transport services and policies.
  • Always review the terms and conditions of your transport reservation to understand any applicable fees or restrictions.

Travel Insurance

When it comes to planning your trip with Air Transat, one important aspect to consider is travel insurance. Travel insurance provides you with financial protection in case of unexpected events or emergencies during your journey.

Why is Travel Insurance important?

Travel insurance is essential because it can help cover unforeseen expenses that may arise before, during, or after your trip. This can include medical emergencies, trip cancellations, lost baggage, and more. Without travel insurance, you may be left to deal with these expenses on your own, which can be both financially and emotionally stressful.

Benefits of Air Transat’s Travel Insurance

Air Transat offers comprehensive travel insurance coverage to ensure peace of mind throughout your journey. Some of the benefits of choosing Air Transat’s travel insurance include:

  • Medical emergency coverage: Provides coverage for medical expenses, hospitalization, and emergency medical evacuation.
  • Trip cancellation and interruption coverage: Protects against trip cancellations or interruptions due to unforeseen events, such as illness, injury, or natural disasters.
  • Baggage protection: Covers lost, stolen, or damaged baggage and personal belongings.
  • 24/7 assistance: Access to a reliable support team available around the clock to assist you in case of emergencies or unexpected situations.

Remember, accidents and unexpected events can occur at any time, and having travel insurance can provide you with the necessary protection to minimize the impact of these situations.

In conclusion, when booking your travel with Air Transat, it is highly recommended to consider purchasing travel insurance. It is a small investment that can provide you with valuable peace of mind and financial protection throughout your journey.

Additional Services

Air Transat offers a range of additional services to enhance your travel experience. Whether you need assistance with baggage, special meals, or seat selection, Air Transat’s additional services are designed to meet your needs.

Baggage Services:

With Air Transat, you can enjoy the convenience of additional baggage services. Whether you need to check-in extra luggage or want to travel with sports equipment, Air Transat offers various options to accommodate your needs. You can easily add additional baggage when booking your flight or modify your booking later if needed.

Special Meals:

If you have specific dietary requirements or preferences, Air Transat offers a range of special meal options. From vegetarian and vegan meals to gluten-free and kosher options, Air Transat ensures that you can enjoy a delicious meal during your flight.

Seat Selection:

When traveling with Air Transat, you have the option to choose your seat in advance. Whether you prefer a window seat, aisle seat, or extra legroom, Air Transat’s seat selection service allows you to secure your preferred seat. You can select your seat during the booking process or modify your seat selection later if needed.

These additional services are just a few examples of how Air Transat goes above and beyond to make your travel experience comfortable and convenient. The airline understands that every traveler has unique needs and aims to provide excellent service to meet those needs.

Remember to review the specific terms and conditions of each additional service offered by Air Transat to ensure a smooth and enjoyable journey.+

Airport Lounges

When traveling with Air Transat, you have the option to access airport lounges at select airports. These lounges provide a comfortable and relaxing atmosphere for passengers to unwind before their flight.

Benefits of Airport Lounges

Choosing to spend your time in an airport lounge comes with various benefits. Firstly, you can escape the busy and crowded terminal, providing a quiet space to relax and recharge. Lounges often offer complimentary Wi-Fi, allowing you to stay connected and catch up on work or personal matters.

In addition, airport lounges typically offer complimentary food and beverages. This can include a variety of snacks, hot and cold beverages, and sometimes even a selection of alcoholic drinks. Some lounges also provide shower facilities, allowing you to freshen up before your flight.

How to Access Airport Lounges

There are a few ways to access airport lounges when traveling with Air Transat:

  • Option 1: Purchase Lounge Access – You can purchase access to an airport lounge directly through Air Transat. This can be done during the booking process or added to your reservation later on.
  • Option 2: Priority Pass – If you have a Priority Pass membership, you can use it to access airport lounges at participating airports. This is especially beneficial for frequent travelers.
  • Option 3: Elite Plus Status – Air Transat offers an Elite Plus frequent flyer program. If you have attained Elite Plus status, you may be eligible for complimentary access to airport lounges.

It’s important to check the specific details and availability of airport lounges at your departure airport, as not all airports have lounges or may have limited access.

Overall, airport lounges provide a convenient and comfortable space for travelers to relax and unwind before their flight. Whether enjoying complimentary food and beverages or utilizing the Wi-Fi for work, taking advantage of airport lounges can enhance your travel experience.

Group Travel

If you are planning to travel with a large group, Air Transat has you covered. Whether you are organizing a vacation, a business trip, a wedding party, or any other group event, Air Transat offers a variety of services to make your group travel experience smooth and enjoyable.

Group Bookings

When booking for a group of 10 or more passengers, Air Transat provides special fares and convenient travel solutions. You can enjoy the benefits of group travel, such as flexible payment options, dedicated group coordinators, and customized itineraries tailored to your group’s needs.

Group Check-In

With Air Transat’s group check-in, your group can save time and skip the regular check-in process. Group check-in is available at selected airports, allowing your group to check in together and receive their boarding passes in a quick and efficient manner.

Additionally, Air Transat offers group seating options, allowing your group to sit together on the flight. You can request group seating during the booking process, ensuring that everyone in your group can enjoy the journey together.

Benefits of Group Travel with Air Transat
Special fares for groups of 10 or more passengers
Flexible payment options and customized itineraries
Dedicated group coordinators for personalized assistance
Group check-in for a quick and efficient boarding process
Group seating options to keep your group together

Whether you are traveling with family, friends, colleagues, or a combination of all, Air Transat understands the unique needs of group travel. Make your journey memorable and hassle-free by taking advantage of Air Transat’s group travel services.

Corporate Travel

As a leading transport company in the air industry, Air Transat understands the importance of providing a seamless and efficient travel experience for corporate clients. We offer a range of services specifically tailored to meet the needs of business travelers.

Dedicated Corporate Account Managers

Our team of dedicated corporate account managers are available to assist you with all your travel needs. They will work closely with your company to create customized travel plans, ensuring that everything from flights to accommodation is arranged to perfection.

Premium Business Class Services

For a truly comfortable and productive journey, our premium business class services are designed to cater to the needs of corporate travelers. Enjoy a spacious and ergonomic seating, priority check-in, access to exclusive lounges, and enhanced in-flight amenities.

Benefit Description
Priority Boarding Corporate travelers receive priority boarding, allowing them to settle in and prepare for their journey ahead.
Flexible Booking Options We understand that business plans can change at a moment’s notice, so we offer flexible booking options to accommodate any adjustments that may be required.
Exclusive Discounts As a corporate client, you may be eligible for exclusive discounts on flights, hotels, and car rentals, saving your company money on travel expenses.
24/7 Customer Support Our customer support team is available 24/7 to assist corporate travelers with any questions or concerns they may have during their journey.

Whether you are traveling for a business meeting, conference, or corporate event, Air Transat is dedicated to providing you with a smooth and enjoyable travel experience. Contact our corporate travel team today to learn more about the services we offer and how we can assist your business.

Environmental Initiatives

Air Transat is dedicated to reducing its environmental impact and has implemented several initiatives to improve sustainability. The company continuously strives to minimize its carbon footprint and contribute to the preservation of the environment.

Reducing Carbon Emissions

One of Air Transat’s primary environmental goals is to reduce carbon emissions. They have invested in modern and fuel-efficient aircraft, which help to decrease the amount of greenhouse gases released into the atmosphere. The company also implements fuel-saving measures, such as optimized flight planning and the use of eco-friendly technologies.

Waste Management

Air Transat is committed to proper waste management practices. They aim to minimize waste generation and maximize recycling efforts. The company has implemented recycling programs on board their aircraft, ensuring that materials such as plastics, paper, and aluminum are recycled appropriately. Additionally, Air Transat encourages passengers to participate in their waste reduction initiatives.

Water Conservation Initiatives

Respecting the importance of water conservation, Air Transat has taken steps to reduce water consumption. They have implemented water-saving practices in their facilities and on their aircraft. These initiatives include the installation of water-efficient fixtures and the promotion of water conservation awareness among their employees.

Partnering with Environmental Organizations

Air Transat actively collaborates with various environmental organizations and participates in initiatives that promote sustainability in the aviation industry. They engage in partnerships to develop and support environmental projects, such as reforestation efforts and carbon offset programs. These collaborations help to further reduce the company’s environmental impact.

In conclusion, Air Transat is committed to environmental sustainability and has implemented various initiatives to minimize their impact on the planet. Through their dedication to reducing carbon emissions, implementing waste management practices, conserving water, and partnering with environmental organizations, Air Transat demonstrates their commitment to a greener future.

Advertising Opportunities

If you are looking for advertising opportunities in the transport industry, Air Transat provides a wide range of options. With its extensive network and loyal customer base, Air Transat offers an ideal platform to promote your brand and reach a large audience.

Whether you are looking to showcase your products or services, increase brand awareness, or drive sales, Air Transat can offer tailored advertising solutions to meet your specific needs. From in-flight magazine ads to on-board branding opportunities, there are various channels available to maximize your reach and engagement.

One of the most effective advertising opportunities is through the transport chat feature on Air Transat flights. Our chat system allows passengers to communicate with each other and with the airline staff, creating a highly interactive environment.

By advertising through the transport chat, you can engage with passengers in real-time and capture their attention. Whether it’s promoting special offers, highlighting new products, or conducting surveys, the transport chat offers a unique and effective way to communicate with a captive audience.

Air Transat also offers opportunities for sponsored content within the transport chat. This means that your brand’s messages can be integrated seamlessly into the chat conversations, providing a more personalized and engaging experience for passengers.

In addition to the transport chat, Air Transat offers advertising options through various other channels such as in-flight entertainment systems, cabin announcements, and even on the exterior of aircraft. These options ensure that your brand is visible to passengers throughout their journey.

So, if you are looking to advertise in the transport industry, Air Transat provides an array of opportunities to reach a highly engaged audience. Contact our advertising team today to learn more about how you can promote your brand with Air Transat.


If you are passionate about the transport industry and love to chat with people, a career with Air Transat could be the perfect fit for you. As one of the leading airlines in Canada, Air Transat is always looking for talented individuals to join their team.

Job Opportunities

Air Transat offers a wide range of job opportunities in various fields. Whether you are interested in customer service, operations, or administration, there is something for everyone. Some of the available positions include:

  • Flight Attendant
  • Airport Agent
  • Customer Service Representative
  • Pilot
  • Flight Dispatcher
  • Aviation Maintenance Technician


Working for Air Transat comes with a range of benefits. In addition to competitive salaries, employees receive discounts on flights and accommodations, as well as opportunities for career advancement and professional development.

When it comes to work-life balance, Air Transat prides itself on providing a supportive and flexible work environment. Whether you are a parent looking for flexible hours or someone who enjoys traveling, Air Transat offers options that cater to your needs.

How to Apply

If you are interested in joining the Air Transat team, you can visit their website and explore the available job opportunities. The website provides detailed job descriptions and application instructions. To apply, simply submit your resume and cover letter online.

Don’t miss out on the chance to kickstart your career in the transport industry. Apply to Air Transat today and become a part of their dynamic team!

Feedback and Complaints

If you have any feedback or complaints regarding your transport experience with Air Transat, we encourage you to contact us. We value our customers’ opinions and strive to provide the best service possible.

Whether you have a compliment or a complaint, we are here to listen and address any concerns you may have. You can reach our customer service team through various channels, including phone, email, or even social media.

If you had a positive experience with Air Transat, we would love to hear about it! Your feedback helps us understand what we are doing right and encourages us to continue providing exceptional transport services.

On the other hand, if you encountered any issues during your journey, please let us know. We take customer complaints seriously and will do our best to resolve any problems you may have faced. Our dedicated customer service team is trained to handle complaints and find appropriate solutions to ensure your satisfaction.

When reaching out to us, please provide as much detail as possible, such as your booking information, flight details, and a clear description of the issue. This will help us investigate and address your concern more effectively.

At Air Transat, we are committed to continuously improving our services. Your feedback and complaints play a crucial role in this process, as they allow us to identify areas where we can make positive changes. We appreciate your input and look forward to hearing from you.


What is Air Transat?

Air Transat is a Canadian leisure airline that operates both scheduled and charter flights to various destinations.

How many routes does Air Transat serve?

Air Transat serves over 60 destinations across more than 25 countries.

What types of aircraft does Air Transat operate?

Air Transat operates a fleet of Airbus A310, A321neo LR, and A330 aircraft.

Can I bring my pet on board Air Transat?

Yes, Air Transat allows passengers to bring their pets on board, as long as they meet the airline’s requirements and regulations.

What amenities are available on Air Transat flights?

Air Transat offers a range of amenities on their flights, including complimentary meals, entertainment systems, and comfortable seating options.